Privacy Policy
WAAJ AI (SMC-PRIVATE) LIMITED (“we”, “us”) operates waaj.ai and the Waaj AI receptionist service. This page summarizes our privacy practices.
Information we collect
- Contact information you submit through forms (name, email, phone, clinic name, city).
- Call data captured by the AI receptionist on behalf of your clinic (patient name, contact info, preferred appointment times, message content).
- Standard request logs and analytics (page views, referrer, anonymized IP).
How we use it
- To deliver the Waaj AI receptionist service to dental clinics.
- To send appointment requests, call summaries, and operational notifications.
- To improve performance, security, and reliability.
How we protect it
Patient data captured by the AI receptionist is encrypted in transit and at rest. We follow healthcare-friendly handling practices and can sign a Business Associate Agreement (BAA) on Growth and Custom plans where applicable.
Your choices
You may request access to, correction of, or deletion of your data by emailing hello@waaj.ai.
Contact
WAAJ AI (SMC-PRIVATE) LIMITED
1700 Pacific Ave, Suite 3800, Dallas, TX 75201
hello@waaj.ai